Privacy Policy

Last updated: January 2025

Introduction

Welcome to Traderz Hub. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you use our platform. By using our services, you consent to the data practices described in this policy.

Information We Collect

Account Information

Email address, username, and encrypted password when you register. If you use social login (Google), we receive your name and email from that provider.

Trading Data

Trade entries, notes, screenshots, strategy information, and performance data you choose to log in your journal.

Usage Data

Information about how you interact with our platform, including pages visited, features used, and session duration.

Technical Data

IP address, browser type, device information, and cookies for authentication and analytics purposes.

How We Use Your Data

  • To provide and maintain our trading journal service
  • To generate your personal performance analytics and statistics
  • To send important updates about your account and our service
  • To improve our platform based on aggregated usage patterns
  • To provide customer support when you contact us
  • To detect and prevent fraud or unauthorized access

Data Security

We implement industry-standard security measures to protect your data:

  • Passwords are hashed using bcrypt with salt
  • All data transmission is encrypted using SSL/TLS (HTTPS)
  • Access tokens are securely signed and expire automatically
  • Database access is restricted and monitored

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

  • Service Providers: Third-party services that help us operate (e.g., email delivery, hosting)
  • Legal Requirements: If required by law or to protect our rights
  • Aggregated Data: Anonymous, aggregated statistics that cannot identify you

Your trading data remains private and is never shared without your explicit consent.

Cookies

We use cookies for authentication (keeping you logged in) and to improve your experience. We do not use cookies for advertising or tracking across other websites. You can disable cookies in your browser settings, but this may affect the functionality of our service.

Data Retention

We retain your account information and trading data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Delete your account and all associated data
  • Export: Request an export of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at the email below.

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@traderzhub.com.